Can I get a return if I'm not satisfied with the doll?

When you receive your doll, check her out as soon as possible - from head to toe. If you find any defect in your doll, please contact us within 24 hours, if the doll is not used, we will repair or replace the doll according to the degree of defect.

All of our dolls go through a strict quality control process to ensure these rarely happen.

For more information on our Purchase Guarantee, please visit our Purchase Guarantee page here.